Welcome to La Valise Rose
By accessing or using the website www.lavaliserose.com, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our website or services.
1. General Information
La Valise Rose is an online store specializing in lingerie, erotic accessories, and adult pleasure products. All products sold are intended for adults only (18+). By using this website, you confirm that you are 18 years of age or older.
We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the updated terms.
2. Orders and Payment
- All orders are subject to acceptance and availability.
- Prices are displayed in Euros (€) and include applicable taxes, unless stated otherwise.
- Payment can be made via the methods indicated on the website.
- By placing an order, you confirm that all information provided (billing, shipping, etc.) is accurate and complete.
3. Shipping and Delivery
- We ship to the countries listed on our website.
- Shipping costs and estimated delivery times will be displayed during checkout.
- While we aim to deliver all products on time, delivery times are estimates only. We are not responsible for delays caused by the carrier, customs, or other factors beyond our control.
- For discreetness, packages are shipped in plain, unmarked packaging.
4. Right of Withdrawal (Returns & Refunds)
In accordance with European consumer law, customers have the right to withdraw from their purchase within 14 days of receiving the order.
- To be eligible for a return, items must be unused, in their original packaging, and not compromise hygiene or safety.
- Certain products cannot be returned, including intimate items, personal care items, perishable goods, hazardous materials, gift cards, and downloadable software.
- For full details, please refer to our Refund and Returns Policy.
5. Use of the Website
- You agree not to use this website for any unlawful purpose or in a way that could damage, disable, or impair the site.
- You agree not to copy, reproduce, or distribute any content from this site without prior written permission.
6. Privacy and Data Protection
- We are committed to protecting your personal data in accordance with EU General Data Protection Regulation (GDPR).
- Information collected during purchases will be used to process orders, provide customer service, and improve our services.
- For detailed information, please see our Privacy Policy.
7. Intellectual Property
- All content on the La Valise Rose website, including images, text, graphics, and logos, is protected by copyright and intellectual property laws.
- Any unauthorized use of content without permission is prohibited.
8. Liability
- La Valise Rose is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.
- We are not liable for any misuse of the products purchased. Products are intended for personal, adult use only.
- In no event shall our liability exceed the purchase price of the product in question.
9. Governing Law
These Terms & Conditions are governed by the laws of Luxembourg. Any disputes arising from these terms or your use of the website will be subject to the exclusive jurisdiction of the courts of Luxembourg.
10. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at:
- Email: info@lavaliserose.com
- Phone: +352 661 727 920
