Introduction
At La Valise Rose, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, services, or making a purchase. By accessing or using our website www.lavaliserose.com, you agree to the terms outlined in this Privacy Policy.
1. Data We Collect
We may collect the following personal information:
- Identity Information: Name, date of birth (to verify age 18+)
- Contact Information: Email address, phone number, billing and shipping address
- Payment Information: Credit card or other payment details (processed securely via payment providers)
- Usage Information: IP address, browser type, pages visited, time spent on the website, and other technical data
- Preferences: Newsletter subscription preferences, product interests
2. How We Use Your Data
Your personal data is used for the following purposes:
- To process orders, payments, and deliveries
- To provide customer support and respond to inquiries
- To personalize your experience and recommend products
- To send marketing communications if you have consented
- To comply with legal obligations, prevent fraud, and maintain security
We will never sell your personal data to third parties.
3. Legal Basis for Processing
Under GDPR, we process your data based on the following legal grounds:
- Consent: For marketing communications or newsletters
- Contractual necessity: To process your orders and deliver products
- Legal obligations: To comply with tax and consumer protection laws
- Legitimate interests: To improve our services, ensure security, and prevent fraud
4. Sharing Your Data
We may share your personal information with:
- Payment providers: To process payments securely
- Delivery services: To ship your orders discreetly
- IT and website service providers: To maintain and improve the website
- Legal authorities: When required by law
We do not sell or trade your data to third parties.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage or disable cookies through your browser settings, but some website functions may be affected.
6. Data Retention
We retain your personal data only as long as necessary for the purposes stated, including:
- Completing your transactions and delivering products
- Complying with legal obligations
- Resolving disputes or enforcing agreements
After this period, data is securely deleted or anonymized.
7. Your Rights
Under GDPR, you have the following rights:
- Access your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Request restriction of processing
- Receive your data in a portable format
- Object to certain data processing activities
To exercise these rights, contact us at: info@lavaliserose.com or +352 661 727 920.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental loss, unauthorized access, or disclosure.
9. Children’s Privacy
Our services are intended for adults (18+). We do not knowingly collect personal data from children, and any data discovered will be promptly deleted.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the last updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Information
For any questions or concerns regarding your personal data or this Privacy Policy, please contact us at:
- Email: info@lavaliserose.com
- Phone: +352 661 727 920
